PAID SUBSCRIPTIONS / CLEAR CONDITIONS
7-day money-back guarantee
If your paid Apollo Group TV subscription is not right for you, request a full refund within seven days of paid-account activation.
Email apologrouptv.support@gmail.com using the email address on your request and include your request reference. You do not need to share a password or payment-card details. Tell us that you are requesting a refund under the 7-day guarantee.
Requests are handled manually. We will email you about the refund and its status. The time for a completed refund to appear can depend on the payment provider or network; no fixed processing time is promised. The guarantee applies to the payment methods offered on this website.
The 24-hour free trial is free, allows one simultaneous screen, and begins when trial access is activated. It does not automatically become a paid subscription. Paid plans are purchased separately, with one payment for the selected term and no automatic renewal.
Activation is manual after the team reviews a trial request or confirms a subscription payment. There is no guaranteed activation deadline. We email the customer when access is ready.